InspirationsAutomated Handling of Customer Requests and Inquiries

Automated Handling of Customer Requests and Inquiries

Placing forms on your website provides customers with a seamless way to submit necessary information. The process is supported by automation: automatic notifications are immediately dispatched to the appropriate staff members within your company, ensuring a rapid response to every submission. Once a customer completes a form, they receive an automatic confirmation, increasing their assurance that the information was correctly received. Furthermore, this automated process allows for the easy deployment of short NPS (Net Promoter Score) surveys to customers after implementation or service completion, enabling the collection of valuable feedback on their service and purchasing experiences.

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